Privacy Policy

Last updated on: January 21, 2026

1. Data Controller

The administrator of your personal data is Solace Retail Advisors S.L., with its registered office at Calle de Serrano 45, 28001 Madrid, Spain (hereinafter referred to as 'we', 'us', or 'our'). You can contact us regarding data protection at privacy@solaceretailadvisors.com.

2. Scope and Purpose of Data Processing

We process your personal data for the following purposes:

  • Provision of Services: To enter into and perform a contract for consulting services with you or the entity you represent, including all necessary communication related to the provision of those services.
  • Contact Form: To respond to inquiries submitted through the contact form on our website, based on your consent and our legitimate interest in communicating with potential clients.
  • Marketing Communication: To send you marketing information, such as newsletters or information about our services, provided you have given us your explicit consent to do so.
  • Analysis and Statistics: To improve our services and website functionality by analyzing user activity, based on our legitimate interest in developing our business.

3. Your Rights under GDPR

In relation to the processing of your personal data, you have the following rights:

  1. The right to access your personal data.
  2. The right to rectify (correct) your data.
  3. The right to erase your data (the 'right to be forgotten').
  4. The right to restrict the processing of your data.
  5. The right to data portability.
  6. The right to object to the processing of your data.
  7. The right to withdraw consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  8. The right to lodge a complaint with a supervisory authority (in Spain, the AEPD).

4. Cookies

Our website uses cookies to improve your user experience. Cookies are small text files stored on your device.

  • Necessary Cookies: These are essential for the website to function correctly. They enable basic functions like page navigation and access to secure areas.
  • Analytical Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously, which allows us to improve our services.

You can manage your cookie preferences at any time through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include data encryption, access controls, and regular security assessments to ensure the confidentiality and integrity of your data.

6. Data Disclosure

We do not sell your personal data. We may share your data with trusted third-party service providers (e.g., hosting, analytics) who process data on our behalf, but only to the extent necessary to provide their services and under strict confidentiality agreements.